Terms of Service
Last updated: January 2025
Platform Access and Account Registration
By accessing LudoScope's research platform, you agree to these terms and confirm that you have the authority to enter into this agreement. Account registration requires accurate information and may be subject to our approval process.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
Service Descriptions and Availability
LudoScope offers research services, analytics tools, trend reports, and microgame licensing opportunities. Service availability may vary by subscription tier and geographic location.
We reserve the right to modify, suspend, or discontinue any service with reasonable notice. Critical service changes will be communicated at least 30 days in advance when possible.
Subscription Terms and Billing
Subscription services are billed in advance on a monthly or annual basis. Fees are generally non-refundable except as required by law or as specified in our refund policy.
We may change subscription prices with 30 days' notice when possible. Price changes will not affect your current billing cycle but will apply to subsequent renewals.
Research Data and Intellectual Property
Research data, reports, and analytics provided through our platform remain our intellectual property. Clients receive usage rights as specified in their subscription or custom research agreements.
You may not redistribute, resell, or share our research data without explicit written permission. Internal business use within your organization is permitted under standard subscriptions.
User Content and Data Contributions
When you provide data, feedback, or participate in research studies, you grant us rights to use this information for research purposes while we work to maintain appropriate privacy protections.
You represent that any content you provide does not violate third-party rights and that you have necessary permissions for its use in our research activities.
Microgame Licensing and Marketplace
Our licensing hub facilitates connections between creators and brands through curated microgame opportunities. Licensing terms are negotiated separately and governed by individual licensing agreements.
We facilitate transactions but are not party to licensing agreements between creators and brands. Disputes should be resolved directly between the contracting parties.
Acceptable Use and Conduct Standards
You agree to use our services lawfully and in accordance with these terms. Prohibited activities include attempting to reverse engineer our systems, interfering with service operation, or violating applicable laws.
We reserve the right to suspend or terminate accounts that violate these standards or engage in activities that harm our platform or other users.
Privacy and Data Protection Compliance
Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference. We work to comply with applicable data protection laws including GDPR and CCPA.
Research activities aim to follow established ethical guidelines for digital ethnography and cultural studies, with appropriate consent mechanisms and participant protections.
Service Limitations and Disclaimers
Our services are provided "as is" without warranties of any kind. While we work toward accuracy in our research and analytics, we cannot provide guarantees of completeness or fitness for specific purposes.
Research insights are based on available data and methodological approaches that may have inherent limitations. Users should exercise professional judgment in applying our findings.
Liability Limitations and Indemnification
To the extent permitted by law, our liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.
You agree to indemnify us against claims arising from your use of our services, violation of these terms, or infringement of third-party rights.
Termination and Account Closure
Either party may terminate service agreements with appropriate notice. We may terminate accounts immediately for material breaches of these terms or illegal activities.
Upon termination, your access to services will cease, but certain provisions of these terms will survive, including intellectual property rights and liability limitations.
Dispute Resolution and Governing Law
Disputes may be resolved through binding arbitration in accordance with Brazilian law, with proceedings conducted in Curitiba, Paraná, where legally permissible. Class action waivers apply where legally permissible.
These terms are governed by Brazilian law, with jurisdiction in the courts of Curitiba for matters not subject to arbitration.
Force Majeure and Service Interruptions
We are not liable for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, government actions, or infrastructure failures.
We will make reasonable efforts to restore services promptly and communicate with users about significant interruptions when possible.
Modifications to Terms and Service Updates
We may update these terms periodically to reflect changes in our services or legal requirements. Material changes will be communicated with at least 30 days' notice when possible.
Continued use of our services after term updates constitutes acceptance of the revised agreement. If you disagree with changes, you may terminate your account.
Contact Information and Legal Notices
For questions about these terms or legal matters, contact us at legal@ludosc-ope.com or +554130784820.
Legal notices should be sent to: LudoScope, Rua Simão Bolívar, 325 - Ahú, Curitiba - PR, 80540-220, Brazil.